Order Processing, Shipping & Return Policy

Sole Sisters accepts PayPal, Visa, MasterCard, Discover, and American Express. Be sure to include your correct billing and shipping addresses at checkout.

Sole Sisters has a $6.50 flat rate shipping on all orders to the 48 contiguous states. We use USPS for shipping. Delivery times depend on the distance the package must travel and other factors. Please keep in mind we have experienced situations with Postal that is beyond our control such as delayed or lost packages.

Please allow 24 hours for processing, including local pickups. You will receive an email with shipping information when your package has shipped, or indicating when your package is available for pickup. Please keep in mind if you pay extra for 2 day shipping there is a process time of 24 hours to pull all the days order and package them before they are sent to the post office.

Return Policy

We want to be sure you’re satisfied with every purchase from Sole Sisters, so we offer no hassle easy return! If for any reason you are not happy with your order, please let us know so we can make it right! Read our return policy carefully to proceed with your return.

Returns can be mailed to:
  • Sole Sisters
  • 248 Hwy 49N
  • Seminary, Ms 39479
  • All returns and cancellations will be for store credit only.
  • All return packages must be received within 30 days of the date of original purchase.
  • Please allow 48 hours for your return to be processed upon the arrival of your package.
  • Store credit will be issued for all returns. We do not offer refunds to your card.
  • You will receive a confirmation email notifying you that your return has been processed, and the amount of credit that has been applied to your account.
  • Shipping is non-refundable, unless we have made a shipping error.
  • Return shipping is the responsibility of the customer.
  • We do not accept returns on sale items.
  • Discounts can not be applied to previously purchased items.

You cannot return if:

  • It has been more than 30 days since the original purchase date.
  • If your purchase was on sale.
  • If the items you ordered are not in their original unwashed, unworn, & smoke-free condition.
  • If the original tags are not attached.